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TERMS AND CONDITIONS

1. DEFINITIONS
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"Account Number" means a specific number granted to an individual or company when registering to become a Customer of BTC;
"Booking" means a booking for a Delivery and/or Hiring placed by a Customer by telephone or via the Website;
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"BTC" means Black Taxi Couriers Limited;
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"Customer" means a person, firm or a company using the Service supplied by BTC and where the context so requires all officers, employees and agents of such person, firm or company with authority to make bookings with BTC;
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"Delivery" means goods or property, whether or not contained in separate parcels, packages, containers or envelopes including any paper, documents and cash, to be delivered by BTC for the Customer to the delivery address;
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"Hiring" means a passenger journey undertaken by a Taxi for or on behalf of a Customer of BTC;
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"Registered User" means the Customer has agreed to the Terms and Conditions set out in this document;
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"Service" means the booking service provided by BTC;
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"Taxi" means a London Licensed Taxi-Cab, driven by a licensed London Cab Driver;
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"Vehicle" means any motor vehicle other than a Taxi; and
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"Website" means BTC's website located at www.blacktaxicouriers.co.uk
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2.
THE RIGHTS AND POWERS OF BTC
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2.1. The Registered User will be issued with an Account Number, which must be quoted when making bookings. BTC cannot accept any responsibility whatsoever if the Account Number is used by unauthorised persons.
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2.2. BTC reserves the right to:
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2.2.1.
alter any Account Number at any time and notify the Customer accordingly;
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2.2.2.
refuse to carry any dangerous goods whatsoever, to include substances likely to cause or encourage disease, vermin, pests or other hazard ;
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2.2.3.
subcontract in order to fulfil a Booking and shall, upon the request of the Customer, provide the name, badge number and/or registration number of such subcontractor. BTC will also employ foot messengers where practicable;
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2.2.4.
charge waiting time after 15 minutes after BTC have been requested to pick-up a Delivery and/or passenger;
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2.2.5.
change the rules or instructions or Terms and Conditions relating to any part of the Service from time to time and notify the Customer of such changes;
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2.2.6.
suspend the Service in the interest of security or in the interest of other Customers or delay in settlement of account;
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2.2.7.
refuse Service unless the Company is, at its own discretion, satisfied that security procedures have been followed and shall not be liable for refusing the Service under these circumstances; and
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2.2.8.
withdraw Bookings made by telephone or via the Website without prior notice and also to refuse to accept and/or perform any orders placed thereon.
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3.
SERVICES
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3.1. Deliveries
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3.1.1.
The Customer shall ensure that the Delivery is labelled correctly, secured and packaged in the correct manner for transportation. BTC shall use their logo on all Deliveries.
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3.1.2.
Unless agreed otherwise by BTC, the Booking, made by a Customer, shall only be delivered to the address specified by the Customer at the time of Booking and BTC reserves its right to vary its charges in respect of any variation to the delivery address.
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3.1.3.
BTC shall not be required to provide any labour or special equipment for loading or unloading the Delivery, other than that carried by the Taxi or Vehicle being used.
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3.1.4.
BTC will require the signature of the addressee to acknowledge receipt of the Delivery; such receipt shall be conclusive evidence of delivery.
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3.1.5.
If Delivery cannot be made (for whatever reason), BTC shall notify the Customer, the Customer is responsible to provide further instruction with regard to the Delivery, payment for the Delivery, in full, will be met by the Customer.
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3.1.6.
When booking the Same Day delivery option, bookings must be made before 12 noon on the day the Delivery is to be made (pre-bookings are accepted).  Bookings made after 12 noon for the Same Day will automatically be charged at the Premium delivery rate.
3.2. Hiring
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3.2.1.
BTC provide an exclusive service for Customers whereby they are able to hire a Taxi for use to carry passengers and/or Deliveries at an hourly rate (any part hour shall be charged at an hourly rate). Hiring begins at the specific time the Customer has requested when making a Booking and ends when the passenger and/or Delivery reaches its destination;
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3.2.2.
BTC shall not be liable for any damage to or loss of any property left on the Taxi or Vehicle by a passenger;
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3.2.3.
Charges incurred by BTC e.g. parking charges etc will be passed on to the Customer and added to their invoice;
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3.2.4.
Any inappropriate conduct by a passenger e.g. threatening, drunk, disorderly, abusive, dangerous behaviour or in breach of any statutory regulation will be the responsibility of the Customer and thus shall indemnify BTC for any damage or injury caused to a Taxi, Vehicle or driver.
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4.
PAYMENT
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Invoices shall be submitted on the last working day of each month unless agreed otherwise. By becoming a Registered User, the Customer agrees to pay in full the total amount specified, the payment should be made by BACS no later than 14 days after the date of invoice. BTC reserves the right to charge interest (at 2.5% per month), in cases where there is a delay in the settlement of the invoice.
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5.
LIMITATION OF LIABILITY
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5.1. BTC shall not be liable in respect of any loss, non-delivery or damage to any Delivery, as a result of any:
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5.1.1.
force majeure event which shall mean any circumstance beyond reasonable control (including, without limitation, act of God, outbreak of hostilities, riot, civil disturbance, acts of terrorism, the act of any government (including refusal or revocation of any licence or consent) fire, explosion, flood, power failure, failure of telecommunication lines, fuel shortage, any strike, lock out or other form of industrial action);
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5.1.2.
seizure or forfeiture under legal process;
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5.1.3.
act, omission, or misrepresentation by the Customer or Registered User;
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5.1.4.
defect or inherent defect, natural deterioration or fragility of a Delivery;
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5.1.5.
improper or insufficient packaging, labelling or addressing;
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5.1.6.
damage to the Delivery after delivery has taken place; and
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5.1.7.
fraud on the part of the Customer or Delivery addressee.
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5.2. BTC has no duty, obligation or liability in contract tort for breaches of statutory duty or otherwise beyond that of a duty to provide reasonable skill and care.
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5.3. The Customer must disclose to BTC any goods of value over and above £100 prior to a Booking being made.
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5.4. BTC are unable to guarantee arrival times of Deliveries, although every possible effort will be made to ensure that the Customer's requirements are met. However, BTC shall not be held responsible for events beyond the reasonable control of BTC in which it is prevented from performing its obligations.
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5.5. Under no circumstances shall BTC be liable for loss of profits, business or anticipated saving or for any indirect or consequential loss.
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5.6. All losses suffered by BTC (including, but not limited to, claims, demands, proceedings, fines, penalties, damages, costs, expenses and loss of or damage to the carrying Taxi or Vehicle and to other goods carried) as a result of any breach of these Terms and Conditions, fraud, error, omission, or misrepresentation by the Customer.
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5.7. If a fine is unavoidably granted it shall be contested (if practicable) in the first instance with the relevant body, if payment of the fine is to be upheld this charge will be passed to the Customer.
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6.
GENERAL
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6.1. Cancellation of any Booking shall incur a charge if cancellation is not received 60 minutes prior to a pick-up being made.
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6.2. Payment terms and charges paid to BTC are confidential; the Customer shall make all reasonable steps to ensure that these remain confidential, save for disclosure required by law or by a statutory or regulatory body with power to order such disclosure.
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6.3. During the business relationship with BTC and a 6 month period immediately following the last Booking made by the Customer, the Customer shall not directly or indirectly, solicit or offer employment or any other form of contract for services to any of the drivers of BTC who are directly involved in the Service provided by BTC.
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6.4. All prices are exclusive of VAT and all other duties or taxes which may become due or payable from time to time and shall be added to invoices at the rate applicable at the date of invoice.
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6.5. The information contained on the Website is written on a non-specific Customer requirement basis, it is the responsibility of the Customer to satisfy itself that the Booking made online is correct. All reasonable attempts will be made to ensure the Website is free from viruses, although BTC cannot guarantee this.
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7.
GOVERNING LAW AND JURISDICTION
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These Terms and Conditions shall be governed by and construed in accordance with English law and are subject to the exclusive jurisdiction of the English courts.
 

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Website written by Michael Gold